Effective Date: June 10, 2025
JADE (“JADE,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access or use our mobile application or website (collectively, the “Platform”).
It outlines the types of information we collect, how we use it to operate, maintain, and improve the Platform, and the limited circumstances in which we may share data—for example, with service providers that support core functionality or as required by law. We do not sell or rent your personal information to third parties.
By using JADE, you acknowledge that you have read and agree to the practices described in this Privacy Policy.
You retain full ownership of all content you upload to JADE, including videos, text, images, comments, and other materials (“User Content”).
By uploading content, you give JADE permission—through a limited, non-exclusive, worldwide, royalty-free license—to host, store, display, and distribute your content as needed to operate and improve both the app and website. This license is only for platform-related functions like feeds, recommendations, and community features, and always respects your privacy settings.
This license does not transfer ownership, and JADE will never sell, license, or use your content outside the app or website without your explicit permission.
Information you provide includes account details such as your name, email address, and password, as well as profile information like your display name, bio, and profile image. We also collect any content you upload—videos, captions, or comments—and any messages you send through support or feedback forms.
Information collected automatically may include your device type, operating system, IP address, unique device identifiers (such as device ID) which are used to support analytics, crash reporting, and fraud prevention. We also collect app usage data such as time spent in the app or interactions with content, and diagnostic reports like crash logs.
With your consent, JADE may also request access to:
- **Camera** to take profile photos, create and upload videos, and stream live content.
- **Microphone** to participate in audio rooms, live streams, and record voice.
- **Photo Library** to upload existing media from your device.
- **Notifications** to send alerts about new content, activity on your posts, and updates.
We use the information we collect to support the operation, maintenance, and improvement of our app and website. This includes facilitating content delivery, tailoring your experience, offering customer support, providing product updates, detecting fraud or abuse, and meeting legal obligations. Our disclosures in the App Store Privacy questionnaire match the data collection practices described in this Privacy Policy and in our use of third-party SDKs.
We may share your information with trusted service providers who support the operation of both the app and website—such as cloud hosting platforms, analytics tools, and infrastructure partners. These providers are contractually obligated to maintain the confidentiality and security of your data.
We may share your information with trusted service providers who support the operation of both the app and website—such as cloud hosting platforms, analytics tools, streaming infrastructure, and crash reporting services. These providers may process device identifiers or diagnostic information to help us improve stability and performance. All providers are contractually obligated to maintain the confidentiality and security of your data.
We may also disclose information when required by law, legal process, or requests from regulatory authorities. In the event of a merger, acquisition, or other business transfer, your data may be transferred as part of that process. We will never share additional information beyond the app or website without your explicit consent.
JADE does not sell or rent your personal data to third parties.
We retain your account information and uploaded content while your account is active. You may request deletion of your data at any time by emailing deletion@justjade.ai. Upon verified request, your personal data will be removed from our active systems within 30 days, unless we are legally required to retain it.
Depending on your location, you may have certain legal rights over your data (such as under GDPR or CCPA), including the right to access, correct, delete, or restrict use of your personal information. You may also withdraw consent for optional data uses (such as marketing) at any time. To exercise these rights, contact us at info@justjade.ai.
We may revise this Privacy Policy periodically to align with changes in our operations or applicable laws. For any significant updates, we will provide clear notice on our website.
